Privacy policy

Last updated: October 7, 2026

Broadway’s Custom Creations LLC operates broadwayscustomcreations.com on Shopify. This policy explains how information is used when you visit our store, contact us, or place an order.

Information we process

Depending on how you use the store, we process contact and delivery details, order and payment transaction information, account information, customer-service messages, and personalization details such as names, photographs, handwriting, and artwork you submit. Shopify, payment providers, and other service providers also process device, browser, IP address, cookie, and site-usage information needed to operate the store, prevent fraud, and provide analytics and other enabled services.

How information is used and shared

We use information to process payments, prepare personalized artwork, fulfill and deliver orders, communicate about orders, provide support, handle cancellations and refunds, protect the store from fraud, and meet legal obligations. We share information as needed with Shopify, payment processors, personalization and design services, fulfillment partners such as Printify and Printonic, delivery carriers, and other service providers that support these activities. We may also disclose information when required by law or to protect legal rights.

Personalization files are used to create and support your order. Submitting a photo or other artwork for an order does not grant permission for us to use it in public marketing. Please submit only content you have permission to use and avoid including unnecessary sensitive information.

Shopify and marketing services

Shopify hosts our store and processes information to operate and improve its services. Shopify Network Intelligence is enabled for this store. This allows Shopify to use information about interactions with this store together with interactions with other merchants and Shopify to provide enhanced services, including personalization, analytics, fraud protection, and advertising-related features. Shopify is responsible for its processing for those purposes. See the Shopify Consumer Privacy Policy and Shopify Privacy Portal for details and available rights.

Where you subscribe to marketing, we use your contact details to send relevant communications. You can unsubscribe using the link in a marketing email. Order and service messages may still be sent. Cookies and similar technologies may be used by Shopify and enabled services for functionality, analytics, and marketing, subject to applicable consent and opt-out requirements.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your information, withdraw consent, or opt out of sale, sharing, or use for targeted advertising. Contact us at broadwayscustomcreations@gmail.com to make a request or ask about these choices. We may verify your identity and will respond as required by applicable law. You may also use privacy controls displayed on the store and Shopify’s Privacy Portal for information Shopify processes independently. We will not discriminate against you for exercising applicable privacy rights.

Retention, security, and international processing

Information is retained as needed to fulfill and support orders, maintain business records, resolve disputes, and meet legal obligations. The appropriate period depends on the type of information and purpose. No storage or transmission method is completely secure. Our service providers may process information in the United States and other countries where they operate, subject to applicable data-protection requirements.

Children and third-party websites

This store is intended for adult purchasers. A parent or guardian who has concerns about information submitted by a child can contact us. Linked third-party websites have their own privacy practices; please review their policies before submitting information.

Updates and contact

We may update this policy when our practices or requirements change and will revise the date above. Contact Broadway’s Custom Creations LLC, Mechanicsville, Virginia, United States, at broadwayscustomcreations@gmail.com with privacy questions or requests.